Welcome to Online Coffee Shop (www.onlinecoffeeshop.co.za). These terms pertain to the use of www.onlinecoffeeshop.co.za (“the website”) and the purchase of any goods from it. The website is owned and operated by Online Coffee Shop. We’re happy to help you choose a machine and/or grinder, provide you with information about our products and services and talk you through the order process. Just call us on 065 100 2795 between 9am – 5pm Monday to Friday (excluding public holidays). Email admin@onlinecoffeeshop.co.za


Please note that by accessing, using or browsing this website you agree to be bound by its terms, conditions, disclaimers and limitations of liability (“Terms of Sale”). Online Coffee Shop reserves the right to amend or update such terms, conditions, disclaimers and limitations of liability at any time. We will not be providing notice to you, so please review these regularly. By using the website, you acknowledge that you have read and understood these terms.


Any liability of Online Coffee Shop or their agents in connection with goods or services supplied by us to you will, subject to any non-excludable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, at the election of Online Coffee Shop, be limited to:

  1. In relation to goods, the replacement or repair of the goods, the supply of equivalent goods, the payment of the cost of replacing or repairing the goods or the payment of the cost of obtaining equivalent goods; and
  2. In relation to services, the supplying of the services again or the payment of the cost of having the services supplied again.


The information contained on the website is provided in good faith. To the best of Online Coffee Shop’s knowledge, the information is accurate, current and honest. However, Online Coffee Shop and any of their directors, officers, employees, consultants or shareholders (“Online Coffee Shop’s associates”) do not make any representation or warranty as to the accuracy or completeness of all the information.

To the fullest extent permitted by law, Online Coffee Shop disclaims all representations and warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. Online Coffee Shop offers no warranty that this website, any information or ideas contained on this website or any products or services will meet your requirements.

You expressly acknowledge and agree that Online Coffee Shop does not control other users of this website, the providers of information or ideas to this website or the suppliers of goods and services purchased from this website, and Online Coffee Shop is therefore not liable for their opinions or their behaviour, including any information or advice provided by them or any defamatory statements made by them or any offensive conduct on their part.

You further acknowledge and agree that, subject to the section dealing with “Limitation of Liability”, Online Coffee Shop will not be liable to you or any other person for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for product liability, personal injury or negligence resulting from use of goods or services supplied to you, or on behalf of you, through the website www.onlinecoffeeshop.co.za


All information submitted to onlinecoffeeshop.co.za is secured using Secure Sockets Layer (SSL) security through COMODO, at 128-bit or greater encryption. Your web browser should indicate a padlock in the address bar or header. Information acquired on the onlinecoffeeshop.co.za website is protected by state-of-the-art encryption and firewall technology. All care is taken to ensure that www.onlinecoffeeshop.co.za website and data transmissions are free from viruses. However, it is your responsibility to scan any data or websites for viruses.


The website pictures and copyright in the onlinecoffeeshop.co.za website is property of Online Coffee Shop. Material on this website also comprises copyright material, trademarks and registered trademarks which are the property of Online Coffee Shop and third parties. This property may only be used for the purposes of browsing the onlinecoffeeshop.co.za website and acquiring goods and services of onlinecoffeeshop.co.za.


We accept the following forms of payment:

Online: Visa, Mastercard and credit cards

Email/phone/in person: Direct deposit (bank transfer); Mastercard, Visa and American Express (Note: goods will not be dispatched until funds are cleared) and cash.

PAYMENT All prices shown on the website are in South African Rand (ZAR) and include VAT (apart from food products like coffee beans).

YOUR ROLE If you purchase goods and services from onlinecoffeeshop.co.za or create a membership account with us, we may require you to provide your name, address, email address or other details (“customer information”). We may subsequently require further details to enable the processing of any orders that you make.


You may update, edit or terminate your account at any time. You agree to maintain and update your information to ensure accuracy at all times. As a onlinecoffeeshop.co.za member, you are responsible for maintaining the confidentiality of your own membership account and password and you agree to take responsibility for all activities that occur under your account.


While every effort is made to ensure the accuracy of product descriptions, dimensions, weights and pricing, we are unable to warrant that product descriptions or other content of the website are error-free. Prices of goods and services, postage and handling fees and other charges displayed on the onlinecoffeeshop.co.za website are currently at the time of display. These prices are subject to change without notice.


Orders will not be dispatched until payment in full has been received and onlinecoffeeshop.co.za is satisfied with the integrity of the order. Placement of an order by you constitutes an offer from yourself to enter into an agreement with us. We will email you an Order Confirmation for the sole purpose of confirming the details of your offer. Please note that our Order Confirmation does not constitute an acceptance of your offer or reflect the status of your order in any way. 


We reserve the right not to provide goods or services, and the right to terminate membership accounts, remove or edit content or cancel orders (or part thereof) at our sole discretion at any time. Without limiting the operation of any other Terms of Sale herein, we will not be held liable for loss or damage arising from the exercising of these rights.


If you need to cancel an order, please contact us immediately on 065 100 2795 or admin@onlinecoffeeshop.co.za. Our agreement with you only comes into existence once we have both confirmed your order and your payment has been processed. Once we have accepted payment for an order, cancellation of the order is at our sole discretion. Orders that cannot be canceled will be subject to our terms, conditions and policies relating to Returns and Exchanges.


Any tampering or dismantling products, other than routine maintenance, will render any warranty void.

Due to quality control and food safety issues, we are unable to accept returns on any consumable items such as coffee. Even if these items are still sealed, we cannot assume they are tamper-free once they are out of our hands.

Products supplied correctly as per the purchasers order may be returned at the purchasers cost for a full refund provided the product is unused and in their original undamaged packaging.

Products supplied incorrectly as per the purchasers order may be returned at the suppliers cost for a full refund provided the product is unused and in their original undamaged packaging.


Other Terms and Conditions not listed herein and applying to onlinecoffeeshop.co.za promotions and competitions are incorporated into these terms and conditions. Should you object to any of these Terms and Conditions (including any subsequent amendments), you must immediately stop using this website.


You agree to waive any and all claims that you now have or may have in the future against Online Coffee Shop and Online Coffee Shop’s Associates which relate to or are incidental to any transaction. You agree to indemnify and hold Online Coffee Shop harmless from and against any and all claims, loss or expense that may be incurred by Online Coffee Shop or Online Coffee Shop’s Associates which relate to or are incidental to the performance of its duties as described in these Terms and Conditions including all costs of defending itself against a claim by any other person and/or as a result of you taking any action or refraining from taking any action or instituting or defending any action or legal proceeding. You further agree to indemnify and hold Online Coffee Shop and Online Coffee Shop’s Associates harmless from any claim made by any third party due to or arising out of your use of this website, the violation of these Terms and Conditions by you, or the infringement by you, or other users of this website using your membership account, of any intellectual property or other right of any person or entity.

Leave a Reply

Your email address will not be published. Required fields are marked *